Customer Retention

Cost of acquiring a customer is 7 times the cost of selling to an existing customer. It is important to cross sell / upsell etc to increase repeat sale

This helps to grow the organisation at a much lower cost

This service includes a strategy for the same. Previous data will be used to create customer segments. Customised communication strategy would be created for each segment.

This service can either be a one time design & set up or a continuous engagement that involves execution. Therefore it is customised and will be priced according to specific criteria

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